We at e-eshop are committed to providing you with a satisfying shopping experience. In the event that you need to return a product, please review our transparent and customer-friendly return policy:

Return Eligibility:

1. Returns are accepted within 07 days of receiving the product. If 07 days have passed since your purchase, unfortunately, we may not be able to offer you a refund or exchange.

2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Initiating a Return:

1. Log in to your e-eshop account, go to the order history, and select the item(s) you wish to return. Follow the provided instructions to complete the return request.

2. If you encounter any difficulties or have questions, please contact our customer support team for assistance.

Refund Process:

1. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.

2. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow a few business days for the refund to reflect, depending on your payment provider's policies.

Exceptions:

1. Certain items, such as personalized or customized products, may not be eligible for return unless they arrive damaged or defective.

2. Perishable goods, digital items, and specific non-returnable items will be clearly mentioned in the product description.

Return Shipping:

1. Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the item is defective or damaged.

2. We recommend using a trackable shipping service for returns to ensure the safe arrival of the item.

Contact Us: If you have any questions or concerns regarding the return process, feel free to reach out to our customer support team. We are here to assist you and ensure a smooth resolution.

e-eshop reserves the right to update or modify this return policy at any time, and any changes will be reflected on our website. We encourage customers to review this policy periodically for updates.

Thank you for choosing e-eshop for your online shopping, and we appreciate your understanding of our return policy.

Cancellation Policy:

At e-eshop, we strive to provide a straightforward and customer-friendly cancellation process. Please take a moment to review our cancellation policy:

Order Cancellation:

1. Customers can cancel their orders within 24 hours of placement. After this period, the order may have entered the processing or shipping stage, and cancellation may not be feasible.

2. To initiate a cancellation, customers can log in to their e-eshop account, go to the order history, and select the cancellation option. Alternatively, contact our customer support for assistance.

Refund Process:

1. If the cancellation request is made within the stipulated time frame, a refund will be processed.

2. Refunds will be issued using the original payment method used during the purchase. Please note that the refund may take a few business days to reflect, depending on the policies of the payment provider.

Exceptions:

1. Personalized or customized items may not be eligible for cancellation if production has commenced.

2. Services, digital goods, and certain perishable items may have specific cancellation restrictions.

Cancellation After Shipping:

1. If the order has already been shipped, customers may need to initiate a return process upon receiving the items. Details about our return policy can be found in the dedicated "Returns and Refunds" section.

2. Shipping and handling charges incurred during the initial purchase may not be refundable after the order has been shipped.

Contact Us: If you have any questions or need assistance regarding the cancellation process, please reach out to our customer support team. We are here to ensure a positive shopping experience with e-eshop.

e-eshop reserves the right to update or modify this cancellation policy at any time, and any changes will be reflected on our website. We encourage customers to review this policy periodically for updates.

Thank you for choosing e-eshop for your online shopping, and we appreciate your understanding of our cancellation policy.